IKEA Catalogue - 29/08-31/07/2020 (Page 31)

guarantees 61 in our test labs we open and close metod kitchen drawers kitchen life for at least 25 years-guaranteed general conditions the benefits provided by these guarantees are in addition to other rights and remedies which may be available to the consumer under australian consumer law specific product conditions metod kitchen system 25-year guarantee what products are covered under this guarantee? this quarantee applies to domestic kitchen use parts of the metod kitchen system maximera fully extending drawers • plinths and legs and rahult splashbacks sinks except fyndig products not covered under this quarantee knobs and handles lilltrask benchtop personlig custom-made glass splashbacks cabinets have a 10-year guarantee knoxhult and sunnersta kitchens knoxhult and sunnersta kitchen systems have what will ikea do to correct the problem? ikea will examine the product and decide if it is replace it with the same or a comparable product for repair without ikea incurring additional cases where repair work has not been authorised of repair works will become the property of ikea appropriate replacement conditions for the guarantees the quarantees are valid from the date of purchase as proof of purchase exclusions the guarantees do not apply to products that have or cleaned with wrong cleaning methods or guarantees do not apply to products purchased the quarantees do not apply if products have been placed outdoors or in a humid environment or if the products have been used for non- the guarantees do not cover consequential or incidental damages if goods are repaired or replaced during the specific products are set out in the specific product conditions on the following pages are to the benefit of the original purchaser and conditions and descriptions for every product general legal rights our goods come with quarantees that cannot be excluded under australian consumer law major failure and for compensation for any other reasonably foreseeable loss or damage you are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major addition to other rights and remedies under law in relation to the goods how long is the guarantee valid? who will execute the service? the ikea service provider will provide the service through its own service operations or authorised service partner network what is not covered under this quarantee? by failure to observe operating instructions by chemical or electro-chemical reaction; rust limited to damage caused by excessive lime in environmental conditions • consumable parts including batteries and lamps • non-functional and decorative parts which do not scratches and possible colour differences • accidental damage caused by foreign objects or substances and cleaning or unblocking of filters drainage systems or soap drawers casings-unless such damage can be proved to be due to production faults • cases where no fault could be found during contractual partner or where non-original parts have been used • repairs caused by installation which is faulty or not according to specification the use of the appliance in a non-domestic transports the product to their home or other address ikea is no cable for any damage that ikea delivery of the product to the customer's product that occur during this delivery will be customer should contact ikea customer service at ikea.com.au • cost for carrying out the initial installation of the service partner repairs or replaces the appliance service provider or its authorised service partner will re-install the repaired appliance or install the kitchen mixer taps 10-year guarantee what is covered under this quarantee? this guarantee covers defects in materials and workmanship what is not covered under this guarantee? this quaranteedoes not apply if the products have been used in a corrosive environment waterborne debris guarantees metod kitchen system appliances what is covered under this guarantee? this guarantee is valid for all appliances purchased the quarantee covers faults of the appliance which have been caused by faulty construction replaced parts become the property of ikea has a 25-year quarantee year guarantee ikea kitchens are made to stand up to the rough and tumble read more about our guarantees on the opposite page kitchen mixer taps have a 10-year quarantee year guarantee appliances have a 5-year guarantee year guarantee