IKEA Catalogue - 23/09-31/12/2023 (Page 65)

general information these guarantees give you specific legal legal rights provided under australian consumer law what will ikea do to correct the problem? ikea will examine the product and decide if it is it with the same or a comparable product repair without ikea incurring additional expenditure defective parts removed in the course of repair works will become the property of ikea replacement conditions for the guarantees the guarantees are valid from the date of purchase as proof of purchase exclusions the guarantees do not apply to products that have or cleaned with wrong cleaning methods or wrong caused by impacts or accidents the guarantees do not apply if products have been products have been used for non-domestic purposes cover consequential or incidental damages if goods are repaired or replaced during the listed under the product guarantees which follow are to the benefit of the original purchaser and conditions and descriptions for every product general legal rights our goods come with guarantees that cannot be excluded under australian consumer law major failure and for compensation for any other reasonably foreseeable loss or damage you are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major failure the benefits under our guarantees are in addition to other rights and remedies under law in relation to the goods product guarantees metod kitchen system 25-year guarantee what products are covered under this guarantee? this guarantee applies to domestic kitchen use only this guarantee covers all of the following parts of the • cabinet frames and fronts • utrusta hinges • exceptionell push-open drawers • maximera fully-extending drawers • utrusta tempered glass and melamine shelves • plinths and legs • benchtops except lillträsk • sinks except fyndig products not covered under this guarantee • knobs and handles • knoxhult kitchen system sunnersta kitchen system • fyndig sink • lillträsk benchtop • utrusta wire baskets • tornviken and vadholma open cabinets which have a 10-year guarantee enhet kitchen 10-year guarantee what is covered under this guarantee? this guarantee applies to domestic kitchen use only and covers defects in materials and workmanship kitchen mixer taps 10-year guarantee what is covered under this guarantee? this guarantee covers defects in materials and workmanship what is not covered under this guarantee? this guarantee does not apply if the products have been used in a corrosive environment • normal wear and tear • cuts or scratches waterborne debris cleaned regularly and replaced when worn out what is covered under this guarantee? this guarantee is valid for all appliances purchased has a 5-year guarantee the guarantee covers faults of the appliance which is accessible for repair without special expenditure replaced parts become the property of ikea how long is the guarantee valid? who will execute the service? the ikea service provider will provide the service through its own service operations or authorised service partner network what is not covered under this guarantee? • deliberate or negligent damage; damage caused by failure to observe operating instructions connection to the wrong voltage; damage caused by chemical or electro-chemical reaction; rust to damage caused by excessive lime in the water supply; damage caused by abnormal environmental conditions • consumable parts including batteries and lamps • non-functional and decorative parts which do not scratches and possible colour differences • accidental damage caused by foreign objects or substances and cleaning or unblocking of filters drainage systems or soap drawers damage to the following parts-ceramic glass unless such damage can be proved to be due to production faults • cases where no fault could be found during repairs not carried out by our appointed service partner or where non-original parts have been used • repairs caused by installation which is faulty or not according to specification the use of the appliance in a non-domestic is not liable for any damage that may occur during eventual damages to the product that occur during customer service at ikea.com.au • cost for carrying out the initial installation of the service partner repairs or replaces the appliance service provider or its authorised service partner will re-install the repaired appliance or install the how to reach us if you need service contact your local ikea store to find the address and phone number of your nearest for more information about our guarantees visit ikea.com.au guarantees 65