Costco Flyer - 07/01-07/31/2023 (Page 16)

"the function of leadership is more followers." and consumer advocate by bruce dejong anagement by wandering around or mbwa-is beneficial to businesses impromptu conversations can lead to problem-solving and improved rela- ready to take your leadership to the workers' productivity and their work- of regularly scheduled one-on-one professional development meetings whether you're a new or experi- can help you conduct robust one-on- one sessions that will make a difference in your work environment your energy waxes and wanes employee the best you have to offer schedule your one-on-ones when you're most likely to have plenty of close your laptop and let others know ing on a personal level before asking transition to business issues guide more than instruct manager-it's your job to manage but unless a situation is urgent or employee to do their own problem- similar situation? what did you do? be a better listener for those who would rather listening is a skill and there- fore requires effort and develop a continuum one-on-ones are a great way for you and your employee to step outside everyday demands and gain forward by asking for a summation an emotionally safe space where your employee can authentically share their work experiences and grow confidence by highlighting their sound decisions and their expanding skills any negative comments regularly scheduled one-on-ones will boost productivity and positivity intend to be amazed as intention is everything ask clarifying questions rather than make assump- tions of the other person raise the bar for your business how managers can elevate their workers to new heights • pause before respond- ing to give yourself time to digest what you heard • offer only solicited advice is seldom welcome or followed.-bd theresa gonce bruce de jong executivecoaching coach costco connection variety of essentials for small businesses from products to at costco.ca under "services" at the top of the page